Adding the Time Dimension to Product Documentation Management

Presentation Abstract

When moving to DITA, most organizations will analyze how to best reuse content throughout their product documentation. Upon discovery, most also realize how product content has different constraints and provenance: legal, development and labs, safety, and training. This model, however, will only get you so far. In order to maximise reuse and consistency and enable easier management, organisations must think about the entire lifecycle of the product content and anticipate how it can meet the needs of users throughout its existence.

It’s time for documentation managers to model the different lifecycles for their documentation sets.

What can attendees expect to learn?

This presentation focuses on complex documentation management challenges and how to best solve them by providing a challenge statement and a corresponding pattern.

Meet the Presenter

Nolwenn Kerzreho is IXIASOFT’s Technical Account Manager for Europe and has over a decade of experience in the technical communication industry. An international speaker and author, Nolwenn holds a Master’s degree in Technical Communication, Translation, Terminology and Project Management. Nolwenn teaches Technical Communication at the European Master in Translation at Université Rennes 2, where she introduced DITA in 2009. Based in France, Nolwenn has international work experience in the chemical, Telecom, language, and high-tech industries.


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