Evaluating your CCMS – Is it time for a replacement? What can we learn from other industries?

Presentation Abstract

What can the DITA community learn from the approach to enterprise systems of other market sectors?
One of the promises made to companies moving to DITA was the portability of content and flexibility in the approach to future system choices. Years after deploying solutions, many companies are still struggling to make their investment work the way they want and deliver the benefits promised. Other more mature industries have a more pragmatic approach to core systems with regular reviews and the ability to embrace change, what can we learn from this?

What can attendees expect to learn?

The presentation will share knowledge gained outside the DITA community and provide some practical advice and methods on building a case for change, getting it approved and migrating to a new system.

Meet the Presenter

Rik is Bluestream’s EMEA Director of Sales and Marketing, he has worked in the field of structured content for over sixteen years. During this time he has worked with custom DTDs and Schemas, S1000D, iSpec2200 and DITA. Rik has sold solutions to a wide range of industries taking the DITA standard in to new markets including education and central government. He has also gained experience in unstructured document management selling Documentum, data capture, workflow and banking compliance, risk and archiving systems.

Outside of work Rik is a keen golfer and Explorer Scout Leader he particularly enjoys working with young people teaching them practical skills, camping and pioneering.

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