The Three Classes of CCMS

Presentation Abstract

There are three classes of CCMS: Class 1, Class A, and Class Green. Each has its purpose and ideal use-case. None is better or worse than the other two. Also, this lecture will present four types of information that every CCMS RFP should contain in order to get the best CCMS for their project. Attendees will be asked to review anonymized responses to RFPs and then decide which class of CCMS is best suited to the answers given to the five questions.

What can attendees expect to learn?

This lecture helps attendees understand the characteristics of each class of CCMS, and also gain real-world experience in asking questions of CCMS vendors that will help them know whether or not the vendor’s CCMS would be a good fit for their environment.

Meet the Presenter

Eric Kuhnen has more than 20 years of experience in product research, development and management. Mr. Kuhnen was most recently responsible for competitive positioning, product marketing, and product management at Astoria Software, GoRemote (acquired by iPass), and Oracle Corporation. Since 1990, Mr. Kuhnen has managed the launch of nine different software products across four different disciplines: on-demand, enterprise, equipment control, and government. Products that Mr. Kuhnen has launched have set sales records in the first years of their operation, and one was awarded 2002 Software Product of the Year by Semiconductor International magazine. Mr. Kuhnen presently manages global operations, product management, pre-sales and marketing for Astoria Software, a division of TransPerfect, Inc. Mr. Kuhnen holds a Bachelor of Science degree in Computer Science from Brigham Young University.

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