Publishing DITA Content to a Chatbot

Presentation Abstract

Chatbots and other conversational interfaces are emerging as an important channel for technical content. Luckily, DITA content can be transformed and published to these new channels if everything is set up properly. This presentation will show how to do this using the example of how we’re building, a chatbot to answer questions about DITA, powered by DITA.

What can attendees expect to learn?

This presentation will provide the audience with best practices and actionable processes for creating a chatbot using content developed in DITA. Technical writers attending this presentation will leave with a better understanding of chatbots, how they relate to their work, and where they can start if they want to learn more about these new technologies.

Meet the Presenter

Patrick is a co-founder of Jorsek LLC, makers easyDITA. Since beginning with Jorsek LLC in 2005 Patrick, has worked on a wide range of projects all focused on improving authoring, production, and distribution of content. Most recently, his primary focus has been empowering the users of easyDITA and generally advancing the product documentation industry.

Patrick is a software industry professional specializing in developing, productizing, and solving problems with product content software. He is a skilled developer, thoughtful manager, passionate customer advocate.

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